Your project. Your information.

This notice explains how this website handles your project information.

You choose when to contact us

When automatic online submission is enabled, the form shows Send my quote request (or Submit my brief / Send my introduction). Submitting sends your name, phone, city, project details and consent through LuxeInfra’s server handler hosted by Netlify. Your full text request is saved in a private Supabase database for the team to review. A reference confirms that your request was saved; it does not confirm a booking, quotation or that a team member has read it. When internal email alerts are enabled, Resend sends your contact details and a short project summary to LuxeInfra’s business inboxes so the team can follow up. A saved reference does not confirm email delivery. Automatic WhatsApp alerts are not connected. Photos and plans are not uploaded with the request.

When the form offers Continue in WhatsApp, it follows the manual process below. If automatic submission cannot be confirmed, you can retry or use the manual WhatsApp fallback. Include any displayed reference so the team can check the existing request. A timeout does not prove that nothing arrived.

Manual WhatsApp and email sharing

In the manual flow, the short enquiry form and budget planner prepare your name, phone number, city, broad scope and any optional email or preferred call window. Continuing from the short quote form opens WhatsApp directly with these details in a draft. You still need to press Send in WhatsApp. An email draft is available as a fallback. Nothing is submitted to a website enquiry service, and this website cannot confirm message delivery. Continuing passes the draft details to WhatsApp through its link before you press Send; LuxeInfra receives the chat message only when you send it. The website does not save your contact details to browser storage.

The budget planner saves your location, scope, approximate sizes and finish preferences in this browser tab’s session storage. These choices can carry into your enquiry when you choose to discuss your selection. Names, phone numbers, email addresses and preferred call windows are not saved to browser storage. They are sent to the server only when you explicitly submit using automatic delivery, or passed to an external app when you choose manual sharing. You can edit your choices before sending. Closing the tab ends this session; clearing website data also removes saved choices.

Partnership and career introductions

The partnership form prepares your interest, name, phone number, city and any optional organisation or introduction you add. When automatic online submission is enabled, these details follow the private saving process above. Otherwise, continuing opens a WhatsApp draft for you to review and send yourself. Email remains available as a fallback. These details are not saved to browser storage. LuxeInfra uses the details you send to review and respond to your introduction.

The optional detailed brief

The planner brings together your room choices, city, contact details, notes and inspiration references. When automatic online submission is enabled, its full text is saved privately for the team to review. Otherwise, continuing opens WhatsApp with your brief or a shorter introduction for long briefs. Press Send there to contact LuxeInfra. The full brief can also be downloaded in your browser.

When using manual sharing, WhatsApp opens a message for you to review and send. Email opens a draft addressed to sales@luxeinfra.in, with infoluxeinfra@gmail.com copied. Download and attach your complete brief and any plans or photos yourself. These external services process information under their own policies. LuxeInfra uses the details you send to discuss and respond to your project enquiry.

Choices saved in your browser

The welcome invitation keeps a simple seen flag in this tab’s session storage so it does not keep interrupting your visit. This flag contains no contact details. Closing the welcome form clears its personal contact fields. You can use Get a quote to start again; the header quote button reopens the invitation on browsing pages.

Room, work, style, and other non-contact preferences, along with saved inspiration ideas, are kept in your browser so you can return to them. Contact details and uploads are not saved in browser storage. Clearing this website’s browser data removes your saved preferences.

The design comparison saves only selected design references and fixed preference tags, such as layout or colour palette. Any notes you type stay in the current page and can be included in a decision sheet only when you choose to download it. Planning-guide checklist ticks also stay on the current page. Leaving or refreshing clears these notes and checklist ticks; they are not automatically sent to LuxeInfra.

Room photos and image generation

Selected photos stay in the current tab while you prepare your room brief. They are not uploaded through the project planner. Leaving or refreshing the page may lose your unfinished brief. The public release does not enable AI generation; no photo is sent to an AI provider.

In an enabled local trial, Generate my room concept sends your photo, room details and instructions to the provider named beside the consent checkbox, such as Google Gemini. The local service removes embedded photo metadata before sending it. Provider terms apply separately. Local results are private to your browser session and expire after 30 minutes or when the local service restarts. Downloads you keep are not removed by that expiry. A generated concept is inspiration, not a measured drawing.

Room design contact details

In an enabled local Room Studio trial, your name, mobile number, city and separate contact consent must be saved before image generation can begin. These details are saved privately with an enquiry reference, separate from the photo and AI prompt. They are not saved to browser storage or sent to the image provider. This local save does not deliver a request to the studio; use the offered WhatsApp handoff to review and send it. Contact records remain until managed or deleted by LuxeInfra; the thirty-minute image/session expiry does not delete contact records. Public AI and hosted capture need their own configured private service before activation.

Ask Luxe

Luxe is a website assistant, not a live member of the team. Website guidance runs in your current page without sending your question to an AI service. The conversation is not saved in browser storage and is cleared when the page is refreshed or you choose Clear conversation. Chat does not submit an enquiry or book a visit.

If AI is connected and you choose Start an AI conversation, each question you send goes through our private server to Google Gemini. Previous conversation messages are not included. Avoid personal, confidential or payment information. We request that the interaction is not stored in the provider’s Interactions history; Google’s applicable processing and retention terms still apply separately. Our chat service does not save question or answer text. It uses a short-lived private session cookie and a daily attempt count to limit use. Closing the panel does not withdraw a question already sent.

Website delivery

Your browser requests website files and fonts from the hosting and font services. Those services receive connection information such as your IP address. This website does not add advertising trackers.

Basic website statistics

When enabled, LuxeInfra counts public page views using its Netlify server and private Supabase database. The owner can see page totals, broad source categories such as Google or Instagram, device categories and daily visitor estimates. Page queries, URL fragments, form answers, names, phone numbers and chat messages are not included in these statistics. The private admin and password-reset pages are excluded.

Visitor estimates use a daily changing keyed value derived on the server from the connection IP address and a bounded browser User-Agent. The statistics tables do not store the raw IP address or User-Agent, and the daily value is not linked to customer contact records. No analytics cookie or persistent visitor identifier is placed in your browser. Saved-enquiry totals are shown separately; they do not identify which visitor made an enquiry or confirm a sale. Counts are estimates and exclude recognised bots.

Do Not Track and Global Privacy Control preferences are respected. You can also exclude future visits from this browser below; only that preference is saved in browser storage. This does not undo existing aggregated counts. Daily counting and duplicate-protection entries older than seven IST calendar days, and aggregates older than ninety days, are removed when the next valid page-view request is processed. If collection stops, cleanup waits until another request is processed or the team removes the records.

Questions or deletion requests

Contact sales@luxeinfra.in about your project information, corrections or deletion requests. When automatic online submission is enabled, text requests remain in LuxeInfra’s private Supabase database until managed or deleted by the team. Contact details and files shared through WhatsApp or email also remain in those receiving services until managed there. Closing a form or leaving the page does not withdraw a request already submitted.